1. A Simple Promise
DumDum® respects your privacy.
We only collect what we need to make, deliver, and improve our products — nothing more.
No unnecessary tracking. No selling your data. No hidden intentions.
2. What We Collect
When you interact with DumDum® , we may collect:
Contact Information
- Name
- Phone number (including WhatsApp)
- Email address
Order Information
- Shipping address
- Order details and preferences
- Payment confirmation (not full payment details)
Website Usage
- Pages you visit
- Time spent on the site
- Device and browser type
- General location (non-precise)
3. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you
- Provide customer support
- Improve our products and website experience
- Prevent misuse or fraud
Nothing more.
4. Payments & Security
DumDum® supports multiple payment methods, including:
- Credit & Debit Cards
- InstaPay
- Digital Wallets
All payments are handled through secure third-party providers.
DumDum® does not store or have access to full card or sensitive financial details.
5. Sharing Your Information
We do not sell or rent your data.
We only share information when necessary with:
- Shipping and delivery partners
- Payment service providers
- Website infrastructure tools (e.g. hosting, analytics)
Only the minimum required information is shared.
6. Analytics & Cookies
To improve the experience, DumDum® may use tools such as
Google Analytics and Microsoft Clarity.
These tools help us understand how visitors use the website — such as pages visited and interactions — so we can improve design, performance, and usability.
Cookies may be used to support this functionality.
You can control or disable cookies through your browser settings.
7. Data Storage & Protection
We take reasonable steps to protect your data from unauthorized access, misuse, or loss.
However, no system is completely secure. By using the website, you acknowledge this inherent risk.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Stop receiving communications at any time
Simply contact us, and we’ll handle it.
9. Third-Party Services
DumDum® may rely on external platforms such as:
- Website infrastructure (Odoo)
- Payment providers (PayMob)
- Messaging tools (e.g. WhatsApp)
These services have their own privacy policies and operate independently.
10. Changes to This Policy
This policy may be updated to reflect changes in:
- Products
- Services
- Legal requirements
Continued use of DumDum® means you accept the latest version.
11. Contact
If you have any questions, requests, or concerns:
- WhatsApp (fastest)
- Website contact form
DumDum® is built by real people — and we’re always available to help.